Frequently Asked Questions
Why do I need an event planner?
All brides have a very specific vision for their wedding day. Planning the perfect wedding can be a full time job. We have extensive experience with vendors in Orlando and can save you hours of time researching those vendors that are a perfect fit for your day. We take into account your budget and style and recommend only those who are going to work together to make your day seamless. As the wedding day approaches, there are hundreds of little details to be handled. We put together a timeline and make sure everyone is aware of where they need to be and when. Even with a great bridal party and family, unforeseen circumstances do occur. We are there to handle any situation that may arise and keep you stress free. Your wedding weekend is something you want to look back on with nothing but great memories of time spent with your family and friends. We work hard to keep you relaxed throughout the day so all you need to worry about is spending quality time with those who are the most important to you.
Do you do destination events and weddings?
We love destination weddings and would love to help you plan and execute a wedding your guests will not soon forget.
Will you help us determine a budget?
After sitting down with you for a consultation we can help determine an estimated budget to achieve your vision. We can then help you tweak and prioritize as necessary.
What if I don’t know where to begin?
We would be thrilled to sit down with you for a consultation. Once we get to know your personality and style, we can help you come up with a plan. We will go through our services and help you determine monthly tasks so the wedding planning process does not become overwhelming.
What if I only need someone the day of the wedding?
Our packages range from month of coordination to full event planning. Even with month of coordination, we become a big part of your day. We meet with you to gather details, put together an itinerary, contact all of your vendors, and make sure your day unfolds as planned.
Do you have package besides full event design?
We offer packages to meet every bride’s needs, but we do require a certain amount of involvement to ensure quality.
Does each planner specialize in something?
Each of our planners has unique talents, but every planner has been fully trained in the logistics and design process that go into planning a wedding.
Who will be my contact during the planning process?
Once your contract is signed, you will be guaranteed a coordinator and she will be your first point of contact throughout the planning process. However, you are always welcome to reach out to Lisa or Kristen at any point if you need immediate assistance or advice.
Can I select which planner I’d like to hire?
You can certainly request a certain planner and we always try our best to accommodate. However, schedules sometimes require certain planners on specific events so we cannot guarantee a certain planner until a contract is signed.
Is there a limit to the number of calls and in-person meetings we can have?
Absolutely Not! We want to be a part of your day and the more contact we have with you, the more we get to know you. Please do not ever hesitate to reach out to us.
How many people will be with you on the day of the wedding?
Is it extra if I’d like to have more? We guarantee at least two coordinators, but we do have an internship program so you may have more than two coordinators at your wedding. If your guest list exceeds 300 people, we do require an additional coordinator which is a minimal fee.
What is your cancellation and refund policy?
Once a contract is signed, we do reserve your wedding date and decline future business on that date. Your deposit is non-refundable and any money paid up to the date your wedding is cancelled is non-refundable. If we are left with enough time to re-book your wedding date, we are happy to explore the option of a refund with you.
Can I share my own ideas with you?
Every bride is unique and we want to see your Pinterest page or idea book. We will tell you what works and what doesn’t from experience and we will work with you to turn all of the pictures you have gathered into one cohesive event that will “wow” your guests.
Do you carry liability insurance?
We carry liability insurance and meet the standards for all wedding venues in Central Florida.
Do you charge a flat fee, or a percentage of my budget?
Your fees will be clearly explained in your contract and that is all the money we make from your wedding.
Will you help coordinate with my other vendors, bookings and contracts?
No matter what package you choose, we will work with your vendors to put together one wedding timeline. We will also confirm all of the details for the wedding day and answer all of your vendors questions. With any package e become the point of contact one month before your wedding date.
How early do I need to start planning the event?
Orlando is a large wedding market, but fabulous venues and vendors are limited. Ideally, we like to begin the planning process 12 months out, but we have planned fantastic weddings in a matter of weeks.